Regarding the impact of the Noto Peninsula earthquake on deliveries

We would like to express our heartfelt condolences to all those affected by the Noto Peninsula earthquake that occurred on New Year's Day.

I understand that aftershocks continue and people are living in fear,
We pray for your safety and that peaceful days will return to you as soon as possible.


Delivery to certain areas

Due to the effects of the earthquake, collection and delivery services have been suspended or delayed in some areas.

For the latest information on shipping, please check the Sagawa Express website.

Regarding orders to areas where delivery is not possible due to the earthquake disaster

If you are unable to receive your item due to the effects of the earthquake, we will cancel your order and provide a refund.

Please make your safety and rebuilding your life your top priority, and contact customer support whenever you are ready.

Customer support desk here

BONAVENTURA