About counterfeits and replicas

There are counterfeits and replicas on the market that offer customers products that imitate BONAVENTURA products at low prices.

Such counterfeits and replicas are far below the quality standards of our products and use our registered logos and designs without permission.
If you have purchased a counterfeit product disguised as a BONAVENTURA product without going through the official sales channel, please report it to ourCustomer Support.
We are working to eliminate such damage and are taking legal action.

Please note that our customer service cannot support the quality control of counterfeit products, so please be careful.
To enjoy BONAVENTURA products in the safest way, we recommend that you purchase them from theBONAVENTURA official website orauthorized retailers.

Also, please be careful of internet shopping sites that offer cheap BONAVENTURA products.
BONAVENTURA products sold by individuals on internet auction sites or second-hand sales apps are not only difficult to verify as genuine, but are also not covered by our lifetime warranty service.

At BONAVENTURA Co., Ltd., we hope that you will purchase our products safely and enjoy high-quality genuine leather products.

Please be aware of the following risks when purchasing BONAVENTURA products from sources other than official channels.
　-Risk of purchasing inferior counterfeit goods
　-Risk of not receiving the product after payment
　-Risk of being confiscated by customs
　-Risk of receiving a product different from the one ordered
　-Risk of significant delays in delivery of the product or problems with delivery
　-Risk of not receiving after-sales care after purchase
　-Risk of your credit card details being misused

If you would like to report any stores or online sites that appear to be selling counterfeit or replica BONAVENTURA products, please contactCustomer Support.
Thank you for your support and information in the fight against counterfeiting.