Thank you for your continued support of BONAVENTURA.
We sincerely extend our heartfelt sympathy to everyone in the affected areas for the disaster that occurred in Kumamoto Prefecture.
We sincerely pray for the swift recovery and reconstruction of the affected areas, as well as for the safety of everyone and the return of peaceful days.
Due to the impact of the Kumamoto Prefecture disaster, parcel acceptance and shipping have been suspended or delayed in some areas of Kyushu.
Please check each shipping company’s website for details.
Yamato Transport website is here
Sagawa Express website is here
※Depending on future conditions, the shipping companies’ response may change.
■About orders
We are still accepting orders to the affected areas, including Kumamoto Prefecture, as usual.
We will ship orders sequentially depending on the shipping company and local conditions.
■About shipping to the affected areas
Shipments will resume sequentially once the shipping company’s pickup and delivery services restart.
Please note that even if you specify a delivery date and time, we may not be able to deliver as requested.
If it is difficult to receive your item or if you have any questions about your order, please feel free to contact Customer Support.
Customer Support is here
BONAVENTURA